Frequently Asked Questions
How Long Will It Take To Make My Order?
Each order is created by hand from start to finish by me so in order to give your order my full attention and ensure it is perfect all orders take 7 to 10 business days to make and post (although i do try and get them out with in 7 days but during busy periods this will increase to 10) There is an Express My Order option if you need to recieve your order with in a quicker lead time.
Can I Change The Wording On The Personalised Cards?
Yes of course! because i make every item to order you can change the wording to whatever you wish! if you have a specific poem, quote or message you would like on the card instead of what is offered just leave your requirements in the comments when ordering or drop me an email, I am more than happy to accommodate any personal requirements. (Copyright retrictions apply)
Do You Except Returns?
Each gift is created for you and personalised to your specific requirements therefore unless the item is faulty or there has been an error on my part returns unfortunately can not be accepted. Also due to hygiene reasons jewellery items can not be retuened. This does not effect your statitory rights